FAQ

When will you arrive?

Contingent upon what your event timeline looks like we typically arrive two hours from start time.

Do you offer props?

Depending on the package you book props may or may not be included.

What if my event gets canceled?

While we do understand that foreseen or unforeseen circumstances happen, we do not offer refunds. However, we do allow you to book for another date and or transfer your deposit to someone of your choosing. 

How will my guest receive their photos/videos?

We offer both digital and printable services. With our printable service, your guests can also receive their images digitally. The 360 Booth videos can only be received digitally. 

How do I go about reserving my event?

You can book via our website or you can give us a call and we can walk you through everything. Our forms of payment include – all major credit cards, Zelle, and Cashapp.

Can my photo strip be personalized?

Yes! We love making sure that everything is completely tailored to your event.